Responsible Gaming
Gaming Should Be Entertainment
At Richard Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.
If you choose to gamble, please do so within your means and only with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to gamble. By using Richard Casino, you confirm that you are of legal gambling age in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, please do not use this service.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to try to recover money you've lost
- Hiding your gambling activity from family or friends
- Neglecting work, study, or family responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Borrowing money to fund gambling activities
- Using gambling as a way to escape problems or negative emotions
- Lying about the amount of time or money spent on gambling
- Experiencing relationship problems due to your gambling
- Feeling unable to control your gambling urges
If you recognise any of these signs in yourself or someone you know, please reach out for help.
Self-Help Tools
Richard Casino provides tools to help you manage your gambling responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you are willing to accept during a session or time period
- Reality Checks: Receive reminders at regular intervals about how long you've been playing and how much you've spent
- Session Limits: Set a time limit for your gaming sessions
- Self-Exclusion: Take a break from gambling by excluding yourself from your account for a set period (ranging from weeks to years)
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. We recommend contacting one of the following organisations:
Australia
- Gambling Help Online - Free, confidential online counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call from anywhere in Australia)
United Kingdom
- GamCare - Free, confidential support for problem gambling
www.gamcare.org.uk - GamStop - National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council - Information and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling - Helpline and resources
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal centre for health education
www.bzga.de
Need Help?
If you believe you have a problem with gambling, please seek help immediately. There is no shame in asking for support. Professional counsellors are available to assist you confidentially and without judgment.
Contact Gambling Help Online today: 1800 858 858 or visit www.gamblinghelponline.org.au
Your wellbeing is our priority. Help is available 24/7.